Terms of Service
Effective Date: July 23, 2026
1. Acceptance of Terms
By accessing or using getassistanceguide360.com (the “Service”), operated by GetAssistanceGuide360 (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Description of Service
GetAssistanceGuide360 is an AI-powered educational platform that provides general information about employee benefits, workplace recognition programs, performance rewards, and workplace culture. The Service is provided free of charge for personal, non-commercial use. We do not sell insurance or financial products, administer benefits, or provide personalized financial, insurance, or benefits advice.
3. Account Registration and Security
Certain features may require you to submit contact information. You agree to provide accurate, current information and to notify us of any unauthorized use of your information. You are responsible for the accuracy of the information you submit.
4. Acceptable Use Policy
You agree not to:
- Use the Service for any unlawful purpose or in violation of any regulation
- Attempt to gain unauthorized access to the Service or its systems
- Interfere with or disrupt the Service, including through automated abuse
- Impersonate any person or misrepresent your affiliation
- Use the Service to transmit spam, malware, or harmful content
5. SMS Messaging Terms
Enrollment in SMS messaging is entirely voluntary and is not required to use the Service. We offer two separate opt-in programs: transactional account notifications and customer care messages. Message frequency varies, and message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP or email support@getassistanceguide360.com for assistance. Carriers are not liable for delayed or undelivered messages.
6. Service Availability and Support
We aim to keep the Service available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time. Support is available via email at support@getassistanceguide360.com, with responses typically within 1–2 business days.
7. Intellectual Property Rights
The Service and its content — including text, graphics, logos, and software — are owned by GetAssistanceGuide360 or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our prior written consent.
8. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
9. Disclaimers and Limitations of Liability
9.1 Educational Content Only — Not Financial Advice
The Service provides general educational information about employee benefits, recognition programs, and workplace topics. It does not constitute financial, investment, tax, insurance, benefits, or legal advice, and we are not a financial advisor, insurance provider, broker, benefits administrator, or fiduciary. Information about benefits programs describes how such programs commonly work in general; your employer’s actual plans are governed solely by their official plan documents. Always confirm details with your HR team or plan administrator, and consult a licensed professional before making financial or benefits decisions.
9.2 No Warranties
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including accuracy, completeness, or fitness for a particular purpose. AI-generated responses may contain errors.
9.3 Limitation of Liability
To the maximum extent permitted by law, GetAssistanceGuide360 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
10. Indemnification
You agree to indemnify and hold harmless GetAssistanceGuide360 and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
11. Termination
We may suspend or terminate your access to the Service at any time for conduct that violates these Terms or is otherwise harmful to the Service or other users. You may stop using the Service at any time.
12. Dispute Resolution
Any dispute arising from these Terms or the Service will first be addressed through good-faith negotiation. If unresolved, disputes will be settled through binding arbitration on an individual basis, except where prohibited by law. You waive any right to participate in a class action.
13. General Provisions
These Terms constitute the entire agreement between you and GetAssistanceGuide360 regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver of that right. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
14. Changes to Terms
We may update these Terms from time to time. We will post the updated Terms on this page with a revised effective date. Continued use of the Service after changes constitutes acceptance of the updated Terms.
15. Contact Information
Questions about these Terms? Email support@getassistanceguide360.com or write to us at GetAssistanceGuide360, 8 The Green, Ste A, Dover, DE 19901, United States.