Terms of Service

Effective Date: July 23, 2026

1. Acceptance of Terms

By accessing or using getassistanceguide360.com (the “Service”), operated by GetAssistanceGuide360 (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

GetAssistanceGuide360 is an AI-powered onboarding platform that helps teams build and run guided onboarding journeys for their clients, users, and employees. This website is provided free of charge; use of the platform itself is governed by your subscription or evaluation agreement with us.

3. Account Registration and Security

Certain features may require you to submit contact information. You agree to provide accurate, current information and to notify us of any unauthorized use of your information. You are responsible for the accuracy of the information you submit.

4. Acceptable Use Policy

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any regulation
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service, including through automated abuse
  • Impersonate any person or misrepresent your affiliation
  • Use the Service to transmit spam, malware, or harmful content

5. SMS Messaging Terms

GetAssistanceGuide360 offers two separate, optional SMS programs:

  • Transactional account alerts — messages about your account and requests you have made
  • Promotional marketing — marketing and promotional text messages about our Service and offers

Consent to each program is collected separately and is never a condition of using the Service. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP (or email support@getassistanceguide360.com) for assistance. Carriers are not liable for delayed or undelivered messages.

6. Service Availability and Support

We aim to keep the Service available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time. Support is available via email at support@getassistanceguide360.com, with responses typically within 1–2 business days.

7. Intellectual Property Rights

The Service and its content — including text, graphics, logos, and software — are owned by GetAssistanceGuide360 or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our prior written consent.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

9. Disclaimers and Limitations of Liability

9.1 Informational Content Only

Content on this website describes our software and is provided for general informational purposes only. It does not constitute legal, financial, tax, or other professional advice. Product capabilities, implementation timelines, and results vary by customer and configuration; nothing on this website is a guarantee of specific outcomes.

9.2 No Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including accuracy, completeness, or fitness for a particular purpose. AI-generated responses may contain errors.

9.3 Limitation of Liability

To the maximum extent permitted by law, GetAssistanceGuide360 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless GetAssistanceGuide360 and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may suspend or terminate your access to the Service at any time for conduct that violates these Terms or is otherwise harmful to the Service or other users. You may stop using the Service at any time.

12. Dispute Resolution

Any dispute arising from these Terms or the Service will first be addressed through good-faith negotiation. If unresolved, disputes will be settled through binding arbitration on an individual basis, except where prohibited by law. You waive any right to participate in a class action.

13. General Provisions

These Terms constitute the entire agreement between you and GetAssistanceGuide360 regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver of that right. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

14. Changes to Terms

We may update these Terms from time to time. We will post the updated Terms on this page with a revised effective date. Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Contact Information

Questions about these Terms? Email support@getassistanceguide360.com or write to us at GetAssistanceGuide360, 6600 N Lamar Blvd, Austin, TX 78752, United States.